Shipments and returns

Delivery timeframes

We know you will want your new iron-on patches super fast! All packages are generally dispatched within 1-2 days after receipt of payment and are shipped via Canada Post.

Here are the shipping delivery timeframes, according to CanadaPost:

  • Canada: 2-4 business days
  • USA: 4-10 business days
  • International: 5-10 business days

If you need faster delivery or registered mail please let us know before purchasing your item.

Shipping fees (Super low costs!)

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. (Unless you contact us before we process the order!)

  • Canada: 1.00$ + 0.25$ each additional item.
  • USA: 1.75$ + 0.25$ each additional item.
  • International: 2.95$ + 0.25$ each additional item.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Tracking number

You will get a tracking number for all packages that cost 10$ and more of shipping.

Returns

If you are not 100% satisfied we will gladly refund any item that is in perfect condition and still packaged. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please contact us within 15 days of delivery.